CASE STUDIES

Pragmatic Systems International Corporation has experts in business analysis.  We assemble the right people for the job. Listed below are some of the major projects our team has completed.

Our company references are impressive in the travel and utility industries. Our clients include the largest cruise lines, a luxury travel provider and a major gas utility company.


We do what it takes . . .

Click on the button for more information and case studies about individual projects:

Project Management:

Managing compliance projects in support of Sarbanes-Oxley and CISP Visa Auditing for a major cruise line.

 

Managing all Application Areas, Security, Database Administrators and Operations to ensure compliance with technical areas of these two compliance areas. Case Study of this Topic

   
Managing Security related project for two major cruise lines in support of U.S. DHS Advanced Passenger Information System (APIS) as well as similar initiatives required by other countries (Panama, Australia, New Zealand, Canada, Caribbean, etc.) Case Study of this Topic

 

 

Currently working on Document Management/Retention System for Major Corporation's Legal Department
  Managing project to implement Document Management and Contract Management as well as to manage completion of records retention policy and system to enforce it.
  Case Study of this Topic
   
Managed project and hands on analysis and development of IVR/CTI implementation for busy call center at utility company
  Implemented IVR system based on speech technology at major gas utility company. Case Study of this Topic
   

Project Management of Buy vs Build Analyis of Property Management System

 

Analysis of "buy" vs "build" vs "migrate" of existing  Shipboard Property Management System Case Study of this Topic

   

Project Management to implement system to major resorts

 

Leading the effort of deplyoment of a new time-share system for major exchange providers, clubs and resorts Case Study of this Topic

 

 

Project Manager of a $23 million project

 

Co-managed the re-write of an enterprise wide reservations system for entire cruise line Case Study of this Topic

   

Requirements for comprehensive European Reservations system

 

Project manager of requirements for a large European reservations system Case Study of this Topic

   

Training On Project Management—
PMI Registered Education Provider:

Developed a course on Project Management--Methodology and Hands-On work using MS Project 2002 and MS Project 2003 Server

 

Geared toward those who want to work with Project 2003 RIGHT AWAY! Case Study of this Topic

   

Providing Strategic Direction:

Develop Strategic Plan

 

Information Technology Strategic Direction Case Study of this Topic

   

System Evaluation:

Evaluation of Enterprise Reservation Systems

 

Evaluated Tour Operation and Cruise Line Reservation Systems Case Study of this Topic

   

Web Design and Development Projects

Intranet Design and Development - for Cruise lines

 

Designed and Implemented several web sites Case Study of this Topic

 

 

Intranet Design and Development - for Tour Operator

 

Managed the design and development of intranet information system Case Study of this Topic

   

XML Booking Tools

 

Designed XML based airline booking engine for international .com Travel Provider Case Study of this Topic

   

Management Analytics, Data Warehouse Systems Design
and Implementation

Management Reporting Systems

 

Flagship of our company--web based management reporting systems Case Study of this Topic

   

Yield Management

 

Designed and developed support systems for Yield Management/Revenue Management Case Study of this Topic

   

Reporting Tool Recommendation

 

Quick paced project resulting in recommendation of OLAP tool consistent with company needs Case Study of this Topic

   

Data Mart Development

 

Data Mart of Revenue Management, using SAS Case Study of this Topic

   

Systems Integration and Process Improvements

Ship Board System Integration

 

Implemented Ving Card Key systems on several newly built ships Case Study of this Topic

   

Automating a manual process

 

Automating the embarkation process of a major cruise line for worldwide check-in Case Study of this Topic

   

Merging Key Card with Point of Sale Card

 

Working with multiple products/vendors to result in integrated cruise card ("one card") Case Study of this Topic